Shipping policy

Processing Time: All orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped.

Shipping Method: We offer standard shipping, which typically takes 7-8 business days for delivery, depending on your location.

Shipping Costs: Shipping costs are calculated at checkout based on your order total and delivery address. Free shipping may be available on orders over a certain amount.

Delivery Areas: We currently ship within [insert countries/regions you ship to].

Tracking Your Order: Once your order has shipped, you will receive a tracking number via email so you can monitor your package’s progress.

Delays: While we strive to meet the estimated delivery times, please note that delays may occur due to factors beyond our control, such as weather conditions or carrier issues.

International Shipping: For international orders, additional customs fees and taxes may apply, and delivery times may vary.

Customer Support: If you have any questions or concerns about your order, please contact our customer support team at [jdizzyproductions@gmail.com].

 

Pre-Order Processing

  1. Order Confirmation: Once you place a pre-order, you will receive an email confirmation detailing your order. This confirms that we have received your order and payment.

  2. Release Dates: Each pre-order item will have an estimated release date listed on the product page. While we strive to meet these dates, they are subject to change due to factors outside our control (such as supplier delays).

Shipping Timeline

  1. Shipping Schedule: Pre-order items will be shipped as soon as they become available. You will receive a notification email when your order is ready to ship.

  2. Combined Shipping: If you order both pre-order and in-stock items, we recommend placing separate orders to avoid delays. In-stock items will ship immediately, while pre-order items will ship when available.

Shipping Costs

  1. Shipping Fees: Standard shipping fees apply to pre-order items. Fees will be calculated at checkout based on your location and the total weight of your order.

  2. International Shipping: We offer international shipping on pre-order items. Please be aware that customs fees and duties may apply, which are the responsibility of the customer.

Cancellations and Modifications

  1. Order Changes: If you need to change or cancel your pre-order, please contact our customer service within 24 hours of placing your order.

  2. Refunds: Refunds for pre-orders are available if the item has not yet shipped. Once shipped, our standard return policy applies.

Customer Support

If you have any questions regarding your pre-order or shipping details, please feel free to reach out to our customer support team at [jdizzyproductions@gmail.com].

Thank you for your support and understanding!

Thank you for shopping with us!